PO Box 18551 Valley Fair RPO
Maple Ridge, BC, V2X 0S9
Freedom of Information (FOI) & Privacy
FOI laws are designed to promote transparency and accountability, while giving individuals the right to understand what information is held about them. We provide practical guidance on FOI requests and privacy matters, including access to personal information and requests for non-personal records held by public bodies.
The access process can often feel technical and frustrating. Delays, fees, exemptions, and partial disclosures are common, and navigating the procedural requirements of the access regime can be challenging for individuals and organizations. With careful guidance and a clear strategy, these challenges can often be addressed effectively.
What We Do
We guide clients through the access to information process from start to finish. We assist individuals seeking their own personal information and support individuals and organizations requesting records held by public bodies for projects, investigations, journalism, and other public-interest purposes. We provide guidance on access requests under applicable provincial and federal legislation and support clients throughout the request and review process. Our services include:
- Drafting and refining access requests
- Managing timelines, extensions, and communications with public bodies
- Reviewing exemptions, redactions, and adequacy of search
- Addressing delays, partial disclosures, and “no records” responses
- Advising on fees and fee estimates, including requests for reductions or waivers where appropriate
Reviews, Mediation, and Oversight Processes
When access to records is delayed, limited, or refused, we assist clients with the available review and dispute resolution processes. This may include requesting a formal review, participating in mediation or early resolution processes, and engaging with oversight bodies such as the Office of the Information and Privacy Commissioner (OIPC) where applicable.
We help clients understand their options, prepare submissions, and navigate these processes in a focused and practical way.
Privacy and Access-Related Issues
We assist clients with matters involving the collection, use, disclosure, and protection of personal information by public bodies and private organizations.
We provide guidance on privacy breaches and improper handling of personal information, including advising on available remedies, regulatory options, and appropriate responses. This includes assistance with privacy complaints and investigations before regulatory bodies such as the Office of the Information and Privacy Commissioner, where applicable.
Our team includes a certified professional in privacy and cybersecurity, with specialized training in privacy law, information governance, and data protection.
Understanding Your Options
Access to information and privacy issues can arise unexpectedly and may affect important personal or professional matters. Getting guidance early can help you understand what information you are entitled to, what options are available, and how to move the process forward.
If you need help requesting information, responding to delays or refusals, or understanding your next steps, we are available to assist.
Ready to Discuss Your Matter?
We’re Here to Support Your Legal Needs
If you're facing a legal issue in this area or considering your next steps, Optima Law is available to provide thoughtful and reliable legal guidance.